Once a model becomes an accepted standard, it is sometimes easy to forget what made it possible to get there. There is a risk in only asking what the model says and not thinking about why that is.
When the model is applied, it is important to focus on the fundamental principles underlying the model’s structure and outlook. This is to ensure an effective implementation and a lasting change.
The following pieces are important principles for successful maintenance management according to pm3.
- Start from the business perspective. To be able to meet business needs and provide support both today and in the future, it is important that maintenance management is organised according to the activities and processes of the business rather than the organisational structure and technical solutions.
- Business development = IT development. Nowadays, business development and IT development are synonymous. To succeed, you need these two perspectives to be linked together.
- Map out business and IT components. With the help of pm3, both business processes and IT systems are managed together, in orderto ensure as good support for the business as possible.
- Manage maintenance management and development together. Maintenance management and development are two sides of the same coin. Both endeavours pursue the same objectives, utilise the same resources and have the same decision-makers. To be able to ensure the right priorities, these two types of activities should be managed together.
- Manage portfolio and maintenance objects by assignments. Just like any other activity, maintenance can be planned and managed by objectives. It is important that management activities are transparent and linked to the organisation’s overall goals and strategies.
- Ensure the business perspective. There are two perspectives to maintenance management: the business perspective and the IT perspective. Both perspectives must be ensured. At the same time, the right attitude and the right behaviour from all of the parties involved is a prerequisite for efficient governance and cooperation.
- Ensure governance divided into different levels. pm3 is a model which links together the strategic and operational levels. For an organisation to succeed with its maintenance management, the different levels need to be linked together so that decisions are taken at the right level.
- Find a balance between governance and collaboration. pm3 is a model for governance as well as for collaboration. , it is important to find a balance between governance and collaboration, and not get hung up on one or the other.
- The maintenance organisation is a complement to the line organisation structure. When many parties are involved, coordination and cooperation are required. The line organisation is not powerful enough as a management mechanism, and it must therefore be complemented with a virtual collaborative structure.